Experienced Chief Product Officer to Drive Product Innovation and Customer Value for Commercial Service Contractors

Durham, NC — December 10, 2024––ServiceTrade, an innovative software platform designed to enhance business value and optimize operations for commercial mechanical and fire contractors, is proud to announce the appointment of Brook Bock as Chief Product Officer (CPO). Brook brings over twenty years of experience building and leading product organizations and a wealth of expertise in scaling vertical B2B SaaS companies. Ms. Bock has held the position of CPO two times previously and has worked across industries, including mobile, payments, security, analytics, and education technology.

Brook Bock

“We are thrilled to welcome Brook to the ServiceTrade team,” said William Chaney, CEO of ServiceTrade. “Brook’s leadership and expertise align perfectly with our goal of delivering technology that enables commercial contractors to accelerate their growth and operate more efficiently. Her experience will help us solve the unique challenges contractors face, making their work easier and their businesses more profitable.”

As CPO, Brook will focus on initiatives that deliver maximum value to customers while developing a world-class Product organization. This effort includes integrating Product Management, Product Design, and Product Marketing under her leadership to streamline strategy and execution. This alignment will accelerate ServiceTrade’s ability to identify, deliver, and promote unique value to customers. Before joining ServiceTrade, Brook served as CPO at Lightspeed Systems, a leader in online security, safety, and analytics, and CPO at Vanco, an omnichannel payments software company serving community markets. 

“ServiceTrade’s dedication to empowering the commercial trades through innovation resonates deeply with me,” said Ms. Bock. “I am excited to lead the Product organization in delivering solutions that prioritize customer value and redefine operational excellence for our industry.”

Brook lives in Greenwich, Connecticut. She holds an MBA from Duke University.

To learn more about ServiceTrade:

• Read more details about ServiceTrade Fall ‘24 Release.
• See how more than 1,300 ServiceTrade customers improve operations.
• Learn how to improve productivity in your fire inspection business. 
• Learn how to streamline your commercial HVAC services business.
• Read the  ServiceTrade Mechanical Industry Benchmark Report to see comparative performance metrics for mechanical contractors.         
• Read the ServiceTrade Fire Protection Industry Benchmark Report to see comparative metrics for fire and life safety contractors. 

Join a ServiceTrade demo to learn how to boost revenue by 44% for your contracting business.