Top 5 FieldEdge Alternatives and Competitors in 2025

Running a service business is challenging enough without being slowed down by software that can’t keep up.

Established in 1980, FieldEdge is often a top choice for field service software, with over 40,000 users and multiple awards. FieldEdge offers both in-office and on-the-field software for HVAC, mechanical, and fire protection industries. Core functions of the FieldEdge platform include scheduling and dispatching, customer management, price presentations, and a mobile CRM.

It might seem like the right field service management software, but user reviews find several aspects of the platform lacking. From a confusing cost structure to frequent system downtime, FieldEdge might not be as seamless as it appears.

Whether you’re upgrading your current system or searching for your first field service software, there are plenty of FieldEdge alternatives available. In this article, we’ll introduce five leading FieldEdge alternatives that offer more robust tools, greater flexibility, and the efficiency your business needs to thrive in 2025.

• ServiceTrade
• Jobber
• Service Fusion
• BuildOps
• ServiceTitan

Not quite sure where to start? Reach out to our team and we’ll guide you through the process of choosing the right field service management software.

1. ServiceTrade

ServiceTrade is a leading provider of commercial field service management software solutions. With products for operations, sales, inspections, and parts management, ServiceTrade offers a comprehensive platform for a wide range of commercial contracting industries.

Service businesses and industries require a specialized approach. From ServiceTrade’s HVAC Service Software solution to Fire Protection Software, we build solutions for your individual business. Get the exact tools and features you need without unnecessary clutter clogging up your dashboard.

Key Features

ServiceTrade offers a cloud-based system for professionals in commercial HVAC, mechanical, refrigeration, electrical, kitchen exhaust cleaning, and fire protection and life safety. Key features include:

• Customer Relationship Management (CRM)
• Analytics and Reporting
• Office Coordination
• Field Efficiency
• Management Visibility
• Client Communication
• Sales Success
• Smart AI
• Mobile Access

ServiceTrade’s Office Coordination suite of tools assists with scheduling, dispatching, and managing service requests. Project management tools help keep budget and timelines on track while Smart AI features help office staff make data-driven decisions.

The Parts Manager tool helps streamline parts operations by giving technicians a simple way to issue purchase orders and access the necessary parts for every project. It also helps eliminate delays and inaccuracies in invoicing by automatically pulling parts and costs directly from work orders for precise billing.

Management Visibility provides essential real-time insights into workflows, KPIs, financial performance, and client information. Turn data chaos into order with easy accounting integration capabilities:

• QuickBooks
• Intacct
• Deltek + ComputerEase
• Foundation Software
• Acumatica
• Netsuite

Highlight and fix issues quickly, create powerful reports, and improve operations with forecasting and analytics tools.

Customer loyalty comes from an exceptional customer support experience. Create a single source for customer data and track service history with ServiceTrade’s Client Communication tools. Build strong relationships from the start with an in-depth customer portal, online quoting system, service link, and Smart AI features to automate communications.

The Sales Manager CRM helps you monitor your progress toward sales goals on a daily, weekly, and monthly basis. Using streamlined workflows, it guides accounts from prospecting to signing while providing insights on key sales metrics, including sales volume, seller activity, and projected labor hours.

“BlueHat Mechanical has experienced over 40% revenue growth in the last year since building out its sales team and using SalesManager,” says Karim Nice at BlueHat Mechanical. Learn how Sales Manager can help you grow with a personalized demo of our platform.

Efficient and dedicated Sales Success tools are key for scaling service businesses. Improve the sales process with top-notch proposals, customer service, and AI features to help you spot new opportunities.

Maximize field technician productivity with tools to organize task lists, equipment service history, and work details. The Inspection Manager tool helps fire protection contractors reduce risk, expedite inspections, and win over customers with instant access to quotes and reports. Technician Timecards, ServiceTrade’s time-tracking app, simplifies the accounting and payroll process—and saves technicians an unnecessary trip to the office.

The Technician Mobile App contains a powerful suite of tools to help technicians handle every aspect of fieldwork. From GPS time-tracking to streamlined workflow management and signature collections, the mobile app becomes a pocket-sized mobile office.

Want to see the ServiceTrade platform in action? Get a demo to see why 1300 contractors trust our platform to get the job done.

Pros

ServiceTrade customers think these benefits help our field service management software stand out from the rest:

• Consistent platform upgrades and software updates to keep up with changing needs.
• Full-service, configurable reporting and tracking features.
• User-friendly, modern, and intuitive interface.
• Excellent customer support team.

Get a demo to see exactly why our users love the platform and learn how we can help you level up your business.

Pricing

ServiceTrade offers three subscription plans: Select, Premium, and Enterprise. Each plan includes an unlimited number of office users and a specific number of techs.

2. Jobber

Jobber bills itself as an all-in-one field service solution for service businesses like cleaning, landscaping, and contracting.

Key Features

Key features of the Jobber platform include:

• Job Management: Scheduling, mobile app, client manager, and invoicing.
• Customer Service: Online booking, text messages, client hub, and job forms.
• Business Operations: Quoting, credit card processing, and built-in reports.

Pros

Users enjoyed the following benefits:

• Well-designed, simple interface.
• Live texting and seamless client communications.
• Easy to set up for non-technical users.

Cons

Users encountered the following downsides:

• Hidden extra costs are not reflected in the original price.
• Basic built-in reports that are not easily customizable.
• Lack of a pricing function in estimates.
• Customer support can be difficult to deal with.

Pricing

Jobber offers three membership plans:

• Core: $29/month.
• Connect: $119/month.
• Grow: $199/month.

3. Service Fusion

Service Fusion offers comprehensive field service management software for field service companies in HVAC, plumbing, electrical, and appliance repair.

Key Features

Key features of the Service Fusion platform include:

• Scheduling: Route planning, optimization, and real-time updates.
• Estimates: Autopopulates estimates and includes built-in templates.
• Customer Management: Contains customer data, notes, and auto-reminders.
• GPS Tracking: Tracks service vehicles and driver behavior in real time.
• Invoicing and Payments: Integrates with QuickBooks, auto-generates invoices, and tracks payments.
• Mobile App: Shows schedules, service requests, and customer information. Generates work orders and invoices, and processes payments.

Pros

Users enjoyed the following benefits:

• Automatic client communication via email and text.
• Intuitive interface for scheduling and dispatching.
• Unlimited users for a single fee.

Cons

Users encountered the following downsides:

• Some fields seem to be placeholders that don’t function.
• Lack of in-app reporting for field technicians.
• Customer support can be lacking.
• Integration capabilities with some existing software can be a challenge.

Pricing

Service Fusion offers three membership plans:

• Starter: $225/month or $192/month with the annual subscription.
• Pro: $350/month or $298/month with the annual subscription.
• Plus: $575/month or $489/month with the annual subscription.

4. BuildOps

Founded in 2018, BuildOps is a cloud-based veteran-owned field service management software for HVAC, plumbing, fire safety, and electrical field service companies.

Key Features

Key features of the BuildOps platform include:

• Scheduling and Dispatching: Real-time progress updates, flexible scheduling, and capacity forecasting.
• Customer Management: Built-in photo recognition software for equipment, asset tracking, and job management tools.
• Mobile App: Standardized workflows, critical worksite information, and customer signature collection.

Pros

Users enjoyed the following benefits:

• Simple, user-friendly software and mobile app.
• Configurable user and feature access.
• Excellent customer support teams.

Cons

Users encountered the following downsides:

• Difficult to locate information within the dashboard and app.
• Dispatch tools lack information and clarity.
• High price point.

Pricing

BuildOps offers a quote-based pricing system. Some review websites suggest the basic BuildOps plan starts at $49/month.

5. ServiceTitan

ServiceTitan is an all-in-one solution for field service management catering to multiple service businesses, including HVAC, plumbing, electrical, roofing, and more.

Key Features

Key features of the ServiceTitan platform include:

• Dispatching and Scheduling: Automated tools, custom tags, schedule optimization, and capacity planning tools.
• Marketing: Data-driven marketing tools, ROI tracking, and advertising reporting.
• Reporting: KPI tracking, contractor monitoring tools, and CSP scorecards.
• Integration Capabilities: Intacct and QuickBooks integration.

Pros

Users enjoyed the following benefits:

• Consistent software updates and new releases.
• Wide range of features.
• Easy-to-use mobile app.

Cons

Users encountered the following downsides:

• Customer support can be hard to reach.
• CSMs are constantly changing.
• Tedious, long onboarding process.
• Steep learning curve for contractors.

Pricing

ServiceTitan offers three packages: Starter, Essentials, and The Works. All three are quote-based, although review websites suggest the Starter package begins at $398/month.

Looking for FieldEdge Alternatives?

Your business deserves software that moves as fast as you do. It’s time to upgrade to a system that can keep up. With a focus on HVAC, fire protection, mechanical service, refrigeration, and electrical service businesses, ServiceTrade delivers specialized solutions to help your operations run smoothly. Our comprehensive feature set includes:

• Operations Platform: A comprehensive service management software that streamlines your workflow, integrates with your accounting software, helps boost sales, and keeps clients coming back.
• Sales Manager: Boost your service agreements with Sales Manager, helping you create proposals, manage leads, and retain high-value customers.
• Inspection Manager: Improve the inspection process, reduce risk, and discover new opportunities for high-value repairs with Inspection Manager.
• Parts Manager: Take control of parts operations with Parts Manager—reduce wait times, simplify ordering, and guarantee proper invoicing every time.

With over twelve years of experience, over 13 million assets managed, and 300+ customer reviews, ServiceTrade is a field service solution you can trust. Our customers agree:

“Each year, for the first three years after purchasing ServiceTrade, we were able to double our revenue – with the same, if not less work. In year four, we were able to get 50% more revenue.”
— Gabe Domenikos, Director of Operations at AirLogix

Ready to experience the platform for yourself and learn how we can help you optimize and scale? Book a personalized demo today.